{"id":748,"date":"2018-06-19T16:34:17","date_gmt":"2018-06-19T14:34:17","guid":{"rendered":"http:\/\/enveloppebulle.com\/blog\/?p=748"},"modified":"2021-02-02T15:43:24","modified_gmt":"2021-02-02T15:43:24","slug":"message-personnel-dun-e-commercant-a-tous-les-transporteurs-en-france","status":"publish","type":"post","link":"https:\/\/enveloppebulle.com\/blog\/index.php\/2018\/06\/19\/message-personnel-dun-e-commercant-a-tous-les-transporteurs-en-france\/","title":{"rendered":"Message personnel d\u2019un e-commer\u00e7ant \u00e0 tous les transporteurs en France"},"content":{"rendered":"<p><strong><em><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-714 alignnone\" src=\"https:\/\/enveloppebulle.com\/blog\/wp-content\/uploads\/2016\/08\/anger.jpg\" alt=\"\" width=\"418\" height=\"297\" srcset=\"https:\/\/enveloppebulle.com\/blog\/wp-content\/uploads\/2016\/08\/anger.jpg 900w, https:\/\/enveloppebulle.com\/blog\/wp-content\/uploads\/2016\/08\/anger-300x213.jpg 300w, https:\/\/enveloppebulle.com\/blog\/wp-content\/uploads\/2016\/08\/anger-768x546.jpg 768w\" sizes=\"auto, (max-width: 418px) 100vw, 418px\" \/><br \/>\nMessage personnel<\/em><\/strong> d\u2019un e-commer\u00e7ant \u00e0 tous les transporteurs en France<\/p>\n<p>Au bout du t\u00e9l\u00e9phone, il n\u2019y a presque jamais votre voix avant 20 minutes<br \/>\nEt il y a tous les mots que je ne dirai pas<br \/>\nTous ces colis qui souffrent, disparaissent et s\u2019\u00e9vanouissent<br \/>\nToutes ces palettes en instance, non charg\u00e9es et oubli\u00e9es dans la tourn\u00e9e<br \/>\nJe voudrais les localiser<br \/>\nEt je voudrais les livrer<br \/>\nJe ne le ferai pas<br \/>\nJe veux, je ne peux pas<br \/>\nJe suis seul \u00e0 essayer d\u2019expliquer au client de bien vouloir patienter<br \/>\nJe fulmine, croyez-moi, \u00e7a va \u00eatre votre f\u00eate<br \/>\nPr\u00e9parez vos arguments, pour vous j&rsquo;ai tous les miens<\/p>\n<p>Je voudrais que mes colis soient tout simplement livr\u00e9s<br \/>\nJe peste, je vous d\u00e9teste<br \/>\nJe g\u00e9olocalise<br \/>\nJe veux, je ne peux pas<br \/>\nJe demande la preuve de livraison<br \/>\nVotre chauffeur trace un trait ou \u00e9crit son nom<br \/>\nQui devons-nous punir&nbsp;?<\/p>\n<p>J&rsquo;ai peur que tu sois sourd, j&rsquo;ai peur que tu sois l\u00e2che<br \/>\nJ&rsquo;ai bien peur d&rsquo;\u00eatre au 21<sup>\u00e8me<\/sup> si\u00e8cle<br \/>\nJe vous rappelle qu\u2019il existe plein d\u2019outils technologiques \u00e9prouv\u00e9s, tout de m\u00eame<\/p>\n<p>Mais si tu crois un jour que tu livres sans probl\u00e8me<br \/>\nNe crois pas que tes statistiques du dernier kilom\u00e8tre me conviennent<br \/>\nEt cours, cours jusqu&rsquo;\u00e0 nos clients qui nous sanctionnent sans aucune peine<br \/>\nViens voir leurs r\u00e9primandes d\u00e9sabus\u00e9es et plaintes trop souvent justifi\u00e9es<br \/>\nSi tu crois un jour que tu livres comme une baleine<br \/>\nEt si ce jour-l\u00e0, tu as de la peine<br \/>\n\u00c0 trouver o\u00f9 tous ces chemins te m\u00e8nent<br \/>\nRegarde simplement ton GPS ou t\u00e9l\u00e9phone au destinataire<\/p>\n<p>Si le colis est annonc\u00e9 entre 9h30 et 11h30 pourquoi arrive-t-il \u00e0 15h50&nbsp;?<br \/>\nSi la paresse de la vie s&rsquo;installe en toi, alors d\u00e9pose tous tes colis en point relais<br \/>\nNe Pense pas \u00e0 moi ni \u00e0 tes coll\u00e8gues du SAV<br \/>\nNe Pense pas \u00e0 nos clients pourtant avis\u00e9s et rest\u00e9s chez eux dans le cr\u00e9neau<\/p>\n<p>Mais si tu crois que je ne bl\u00e2me que les chauffeurs<br \/>\nNe les consid\u00e8re pas comme le seul probl\u00e8me<br \/>\nLa sous-traitance pouss\u00e9e \u00e0 l\u2019extr\u00eame leur fait perdre haleine<br \/>\nViens faire leur tourn\u00e9e ne serait-ce qu\u2019une journ\u00e9e<br \/>\nSi tu crois que c\u2019est toujours facile de travailler dans les conditions que tu s\u00e8mes<br \/>\nTu ne tiens pas un jour, pas une semaine<br \/>\nPourtant ils ne sont trop souvent qu\u2019employ\u00e9s \u00e0 la semaine<br \/>\nEt ne savent pas s\u2019ils travailleront dans la m\u00eame enseigne<br \/>\nSi le go\u00fbt de la modernit\u00e9 vient en toi<br \/>\nSi la paresse de l\u2019efficacit\u00e9 ne s&rsquo;installe pas en toi<br \/>\nPense \u00e0 moi<br \/>\nPense \u00e0 moi<\/p>\n<p>Mais si tu\u2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Message personnel d\u2019un e-commer\u00e7ant \u00e0 tous les transporteurs en France Au bout du t\u00e9l\u00e9phone, il n\u2019y a presque jamais votre voix avant 20 minutes Et il y a tous les mots que je ne dirai pas Tous ces colis qui souffrent, disparaissent et s\u2019\u00e9vanouissent Toutes ces palettes en instance, non [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":714,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Message personnel d\u2019un e-commer\u00e7ant \u00e0 tous les transporteurs en France - Le Blog EnveloppeBulle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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